Privacy Policy

Last updated: March 2024

1. Introduction

At Faces Factory, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered face generation service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

2. Information We Collect

2.1. Personal Information

We collect the following types of personal information:

Account information (email address, username, password)
Payment information (processed securely through Stripe)
Profile information (if provided)
Usage data and preferences
Images and content you upload or generate

2.2. Technical Information

We automatically collect certain information when you visit our service:

IP address and location data
Browser type and version
Device information
Usage patterns and interactions
Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

To provide and maintain our service
To process your payments and subscriptions
To generate AI-based face images based on your inputs
To improve our AI algorithms and service quality
To communicate with you about service updates
To prevent fraud and ensure security
To comply with legal obligations

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on the following legal grounds:

Contract fulfillment - to provide our service to you
Legal obligation - to comply with applicable laws
Legitimate interests - to improve our service and ensure security
Consent - where specifically requested

5. Data Sharing and Third Parties

We share your information with the following third parties:

Stripe - for payment processing
Supabase - for database and authentication services
Cloud service providers - for hosting and storage
Analytics providers - to improve our service

We ensure that all third-party service providers comply with data protection regulations and maintain appropriate security measures.

6. Data Retention

We retain your personal data for as long as necessary to provide our service and comply with legal obligations. Specifically:

Account information - retained while your account is active
Generated images - stored according to your subscription plan
Payment information - retained as required by law
Usage data - retained for service improvement (anonymized)

7. Data Security

We implement appropriate technical and organizational measures to protect your data:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication
Secure data centers and backup systems
Employee training on data protection

8. Your Data Protection Rights

Under GDPR and applicable laws, you have the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

9. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience:

Essential cookies - required for service functionality
Analytics cookies - to understand usage patterns
Preference cookies - to remember your settings

You can control cookie settings through your browser preferences.

10. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place through:

Standard contractual clauses
Data processing agreements
Adequacy decisions where applicable

11. Children's Privacy

Our service is not intended for users under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

12. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. Continued use of our service after such changes constitutes your acceptance of the new policy.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at: privacy@facesfactory.ai

Data Protection Officer (DPO):
Email: dpo@facesfactory.ai